We had a reservation and were not seated timely. Chef Steve Sturm puts out some incredible servings of Filet Mignons to Cheeseburgers with great sides to match anyone’s appetite and taste. Only disappointment was the temperature of the meat items ordered. And they do a great job of social distancing their tables! For the price I think they should be able to cook the beef products as ordered. {"baseUrl":"http://www.opentable.nl","environment":"prod-ln","hostName":"mesos-agent13-prod-ln.otsql.opentable.com:31980","language":"nl","releaseName":"start-page-docker_teamcity_2.0.10328","requestId":"0f68e488-fc4c-4f38-a459-d1814352d767"}, Dit restaurant heeft details over veiligheidsmaatregelen toegevoegd. However I had an issue this visit with my superfood salad. It can get a bit noisy when full but we enjoy the atmosphere of the place. The chef came back with the steaks re-cooked (as opposed to cooking a new one), so it was edible, but cooked, cooled and re-cooked is not a quality food item. She was attentive and friendly! Not horrible, but unnecessary in my opinion. The line manager was curt. Other than that meals were to order and were satisfactory. Dit omvat informatie over reinigen, ontsmetting, afstand houden en gebruik van persoonlijke beschermingsmiddelen. I mentioned about the salad and she apologized and offered to get another, but we declined. Hotels near Lewis Ginter Botanical Garden, Hotels near White House of the Confederacy, Hotels near (RIC) Richmond Intl Airport (Byrd Field), Restaurants near Firebirds Wood Fired Grill, Sushi Restaurants for Families in Richmond, Thai Restaurants with Delivery in Richmond, Restaurants with Outdoor Seating in Richmond. My wife cut into hers and said this looks rare. Made reservations online for Mother's Day and the restaurant did a great job with reservation. The loaded potatoe is very good.The onion rings are great. First, we waited almost 15 minutes for my salad to arrive and almost 30 for our entrees to arrive. Firebirds Wood Fired Grill - Richmond - Short Pump biedt ook afhaalmaaltijden die u kunt bestellen door het restaurant te bellen op (804) 364-9744. Dank u! Firebirds Wood Fired Grill, https://richmond-short-pump.firebirdsrestaurants.com/e-club/, Firebirds Wood Fired Grill | Richmond Short Pump. Mon, 7/20. Somewhat limited steak options, NY strip, Filet Mignon, Ribeye or Prime Rib. Was hoping for a Tbone or a Porterhouse. Firebirds Wood Fired Grill is located in Short Pump Town Center across from Dick's Sporting Goods. The server was not great, and I think she was new. The service we received was excellent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. After getting our steaks, I asked her to take them back. The server was not great, and I think she was new. Never had them mess that up before. Dit omvat informatie over reinigen, ontsmetting, afstand houden en gebruik van persoonlijke beschermingsmiddelen. Firebirds restaurant established eight years ago in Richmond, Virginia. Definitely a disappointing experience overall and I would not return. Shortage of help and quality of food Poor for the price. Food was okay but not anything special. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When compared to the disaster experience last February, this visit was the complete pole opposite and quite the pleasant surprise. Thank you for taking the time to write about your recent experience in Richmond. But, will not be returning for awhile. Always a consistent and comfortable experience! I always get the Ribeye, my wife gets the pecan crusted trout or other seafood. It was disappointing to see that despite the several days notice of the large party, the managers chose to have only one server for our group. Doubtful. (One would think that they would have been more particular with the cleaning and sanitizing of the location since we are living during the coronavirus pandemic)The restaurant itself is older than the other Firebird locations that I have been to but still has a decent atmosphere to it. Not sure why that was difficult, but he "him-hawed" like he didn't know what to do, and then left us to get someone else. Thank you. Website. Own or manage this property? When scheduling reservation through Open Table, we were asked to choose between indoor and outdoor Was here for happy hour -- drinks and bar bites. Shop Firebirds Wood Fired Grill in Richmond, VA at Short Pump Town Center! It was so great very easy to get in and out! We were so impressed by this extra awesomeness that we asked both the managers to stop by. They also have a nice lunch. The food was meh. The BLT salad is great though it can occasionally be heavy on the dressing. According to our very professional waiter, this was the third(?) Had not been to Firebirds in some time and it was VERY disappointing. This is the version of our website addressed to speakers of English in the United States. I smelled awful and tasted even worse. The manager never came to our table to check on things. Zoom in to see updated info. We were there at 4:30 pm and no one was there...so I expected to be seated quickly. We have several options for vegetarians and we have a gluten free menu available. The dinners were either overcooked or raw. Are you sure you want to delete this answer? Didn't engage well, wasn't sure of herself and seemed like she was not on top of things. Only disappointment was the temperature of the meat items ordered. The bill was $97 without tip. The chef came back with the steaks re-cooked (as opposed to cooking a new one), so it was edible, but cooked, cooled and re-cooked is not a quality food item. more. What do you have for vegetarians and those who are gluten free? October 5th 4:30 pm. Reservations or call ahead is recommended. Choose Location. I will be sharing your review...More. A great time was hard by all during our lunch meeting. Your experience of declining food and service quality is troubling, as it is not representative of the quality we aim to deliver and are known for. I cut into mine and said the same thing. Severed our main dish without silverware. Shortage of help and quality of food Poor for the price. Was disappointed because it was my birthday and there was no recognition, even though I put it in the notes for the reservation. According to our very professional waiter, this was the third(?) It was clean and quiet, food was outstanding, service was top notch even though our waitress got slammed (per herself saying so, there weren’t too many people) towards the end. Reserve Your Table with us today. This time, our server gave us the standard salad halves, so basically we got plates with a little salad, even after we asked for the larger salad as we normally do. Continue your visit to www.tripadvisor.co.uk, Ask vertcave about Firebirds Wood Fired Grill, Ask swanky711 about Firebirds Wood Fired Grill, Ask GastroEclectico about Firebirds Wood Fired Grill, Ask M-P-E-06 about Firebirds Wood Fired Grill, Ask MaryDen about Firebirds Wood Fired Grill, InterContinental (IHG) Hotels in Richmond, Hotels near Lewis Ginter Botanical Garden, Hotels near White House of the Confederacy, Hotels near J. Sargeant Reynolds Community College, Hotels near University of Phoenix - Richmond Richmond, VA, Hotels near Institute of Advanced Medical Esthetics, Hotels near Bon Secours Nursing Richmond, VA, Restaurants near Firebirds Wood Fired Grill, American Restaurants for Families in Richmond, South American Restaurants for Lunch in Richmond, Spanish Restaurants for Large Groups in Richmond, Restaurants with Outdoor Seating in Richmond. Joseph M, Thank you for inquiring. Firebirds Richmond – Short Pump Website Reservations: Make a reservation Online Ordering: Order Now Phone Number: 804-364-9744 11800 W. Broad Street, Richmond, VA 23233 Short Pump Town Center 38.765083 -90.49358330000001 63303 Close Filters I am very disappointed you did not experience the hospitality level or food quality we aim to deliver to our guests. I went to Manassas last week and my sales group, who I always book there, love this location. Enjoy our signature menu items including hand-cut, aged steaks and fresh seafood or our specialty crafted cocktails and select wines.

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