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NB Power tells customers to ease pain of rate hikes with efficiency, NB Power requests higher-than-expected rate increases, NB Power launches PR campaign for revived smart meter plan, NB Power faces poorest first quarter in 3 years, Power rates increase Aug. 1, but they won't go as high as NB Power hoped, CBC's Journalistic Standards and Practices. If you agree to a payment arrangement with NB Power, we will design a plan for you based on your needs and the information you have given us. Here are some more organizations that may be able to help if you need more help: Government of New Brunswick's Department of Social Development, If after hours call toll-free 1 800 442-9799 (inside New Brunswick), Senior's Information Line 1 855 550-0552 (Government of New Brunswick's Department of Healthy and Inclusive Communities). NB Power president David Hay won't commit the utility to a relief fund, saying the provincial government is better suited to help those in need. A list of those providers is available here. We have implemented several measures to ensure the safety of our employees and contractors. It is a priority for CBC to create a website that is accessible to all Canadians including people with visual, hearing, motor and cognitive challenges. It’s our goal to help you avoid falling any further behind. For More Help. Learn how we’re supporting our customers. View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Permissions Moving. We can help, contact one of our representatives at: 1 866 331-8133 or sign into your NB Power online account to create a payment arrangement. You can also make a payment arrangement online by signing into your NB Power online account and selecting Create a Payment Arrangement. New Brunswick's energy efficiency programs have moved to a new website. We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. A Saint John poverty group is urging NB Power to help New Brunswick's poorest families manage winter heating bills with a fund to cover overdue accounts for people facing power disconnection. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols. I tried everything to help with power bill and nothing works. Millions of households seek help with power bills amid COVID downturn. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols. New Brunswick's energy efficiency programs have moved to a new website. NB Power has told the province's energy regulator that the utility's exposure to carbon pricing forces it to explore new ... Joi Scientific gamble necessary to help cap carbon tax bill: NB Power. Keep the refrigerator at 2 degrees and the freezer at -18 degrees. We recognize the important role we play in providing safe and reliable service for your homes, businesses and communities. help with power bill. If they don't qualify, the utility says it tries to work out a deal with them, instead of disconnecting power. New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. If you agree to a payment arrangement with NB Power, we will design a plan for you based on your needs and the information you have given us. "In other jurisdictions, utilities generally find a charitable partner, like the United Way or the Salvation Army, to administer a fund, simply to help those families most in need for help paying their heating bills," he said. New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Contact an NB Power Customer Care Advisor by phone at 1 800 663-6272 and press 5 for Energy Efficiency Services (after choosing your preferred language) or by email at smarthabits@nbpower.com . Help the environment ... NB Power is the delivery agent for New Brunswick’s energy saving programs. ", NB Power is also attacking the problem of power interruptions, using an "aggressive tree-trimming program.". A new government policy prevents NB Power from disconnecting overdue accountsbefore the end of March,but Peacock fears mass disconnections in the spring. If you are experiencing financial hardship we encourage you to contact the Government of New Brunswick's Department of Social Development, to see if you may be eligible for government financial assistance. It’s our goal to help you avoid falling any further behind. It is a priority for CBC to create a website that is accessible to all Canadians including people with visual, hearing, motor and cognitive challenges. Kurt Peacock of Vibrant Communities Saint John gave evidence at a two-day Public Utilities Board hearing in Frederictonthat started onMonday. Pseudonyms will no longer be permitted. NB Power CEO Gaëtan Thomas said customers can save up to eight per cent on their power bills using efficiency programs. NB Power CEO Gaëtan Thomas said customers can save up to eight per cent on their power bills using ... "We are doing every kind of effort possible to help customers reduce their power bill." A list of those providers is … By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. This would add $5 a month for the average household. NB Power is encouraging its customers to take advantage of efficiency programs to lower electricity costs in the face of proposed rate hikes.

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