Asad was polite and adhered to COVID protocol - wore shoe coverings, mask and gloves. Read more +, Joe was very helpful in explaining the problem with our air conditioner. At Reliance Home Comfort™, we’ll help you find the high-efficiency furnace that best suits your home and budget. You are better off getting a loan from a bank or other finacial institution to buy a furnace you own. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. What are we paying your protection plan for?And for the record, my Furnace and AC unit was replaced for about $4k 3 years ago.Crooked... and I'm cancelling the service. Reliance is proud to be a partner of Habitat for Humanity, United Way of Canada and the Heart & Stroke Foundation – we all share a similar vision of bringing comfort to our communities. Some technicians may be good, but the quality is grossly inconsistent.Get out of any contract you have with them as soon as possible! At Reliance, we’re not comfortable until you are™. They threatened to bill us extra for the two heaters if we did not give them back by the end of the day leaving her without heat before her furnace would be replaced the next day. Learn more. He has taken the time to know and understand my products and works hard to solve any problem efficiently and cost effectively. What are we paying your protection plan for? With over 50 years of experience in the business of helping Canadians make their homes comfortable all year round, Reliance Home Comfort™ is your premier source for furnaces, air conditioners, water heaters, furnace repairs and service, plumbing services, water treatment, smart home systems and more. It may not be something you plan for, but similar to a roof or foundation, your furnace and heating equipment is a vital part of your home. Asad replaced a couple of parts and We had hot water!! As soon as you hear flood/insurance you send a salesman to sell me $10k worth of items. [15] The company settled its part of the complaint in 2014 by agreeing to make it easier for customers to cancel their rentals and paying a $5 million administrative penalty. The worst big furnace hot water tank company ever. He fixed it fast and cleane Before I started to work in the field on behalf of Reliance I had to finish some very demanding and thorough courses – ensuring I knew all the ins and outs of the HVAC industry, from product knowledge to sizing products for residences for the best fit and optimal energy efficiency. Whether you need a new furnace, furnace repair, furnace installation or a complete HVAC system to resolve furnace problems and maintain your ideal home temperature, investing in how you heat your home will affect your quality of life for many years to come. He was very attentive and fixed all the issues with the equipment. September 2016 - Our team members work hard and play harder! Reliance defended its policies, asserting that it was intended to help protect consumers against what it called aggressive tactics by competing rental suppliers. - Maria, "I am very pleased and impressed with the professional and friendly service I get from Rob T. when he comes for cleaning and maintenance. Our team members live all across the Toronto area and can be found taking in a movie at high park, walking the beach front at sunny side or enjoying the lively restaurants and events in the urban downtown core. For that reason, I always ask for him. ... As part of our fundraising initiatives for United Way, our team members and their families took part in a friendly baseball competition – our sales team against our operations team and installers. I’m sure you’ll be impressed with our selection and value. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. rofessional, and explained in detail the functions and benefits of each product. Whether you need regular maintenance or emergency assistance, our experts in plumbing, air conditioning, air conditioners, hot water tanks, tankless water heaters, and furnace repair are right here for you. [4][5]), Beginning in the mid-20th century, Ontario gas providers such as Consumers' and Union would work with home builders to pre-install gas-powered water heaters, which the providers would agree to subsidize and maintain in exchange for a monthly rental charge on each homeowner's gas bill. He was very knowledgeable and made sure that he did not leave until he actually found what was wrong. He is extremely knowledgeable, and willingly explains the problem and how to fix it. Learn the basics of how a furnace works in this video. July 2016 - A team from York practiced for over a month and took on the challenge to climb the CN Tower in support of United Way. They made so many mistakes with my air conditioner install it was actually quite comical. Read more +, I have a great experience with Reliance Technician- IAN #0217 who professional, patience and did an excellent job for me. I started in HVAC business with my dad and he taught me how important honesty and quality are to delivering a premium customer service experience. Called Reliance after lunch for service and was given a time of 4-8. Get helpful tips and updates by signing up for our Home Comfort Corner eNewsletter. Once you sign you are their least concern. Are you experiencing the uncomfortable effects of hard water in your home? All your frequently asked questions about air conditioning answered. Learn more about water purification to help you make the right decisions. A helpful guide for everything you need to know about your home’s plumbing. Learn more about furnaces to help you make the right decisions. Learn more about air conditioning to help you make the right decisions. Every member of our team is committed to bringing you the very best in service and installation. He was very careful to wear the booties, so he didn't dirty our new carpeting on the stairs to the basement, and more importantly, he did a thorough maintenance job, even going above and beyond to explain a few maintenance issues/items to me. Having called customer service, they just sent a technician to come to check without any charge under warranty. [7], The Competition Bureau filed complaints against Reliance and Direct Energy (then-owner of what is now Enercare) in 2012, alleging both companies engaged in anti-competitive behaviour by providing customers limited locations and time windows if they wished to return their rentals, and charging "unwarranted" cancellation fees. Get helpful tips and updates by signing up for our Home Comfort Corner eNewsletter. He answered all my questions. Learn more. Switch to Paperless Billing and Manage your Bills Online with our Payments Portal. We offer installation and repairs for furnaces, air conditioners, water heaters, water filters & water softeners. We have over 50 years of national experience & are available to take your call 24-7-365. It serves 1.7 million customer households across Canada. At Reliance we strongly believe in investing in the communities that we work and live in – keep up the good work team! Also the sales guy straight up lied about all these rebates I would get. ... At Reliance Home Comfort™, we have air conditioning solutions and expert service to keep your home cool even on the hottest days. rofessional, and explained in detail the functions and benefits of each product. (7.9% APR)*, Reliance Home Comfort Having called customer service, they just sent a technician to come to check without any charge under warranty. 2 Lansing Square, mzeremski@reliancecomfort.com Cell: 226-927-4929. The event was a fun-filled success and raised over $500 for United Way. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, "At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. Pieu was our service representative that come to our home to install our new Nest thermostat. Ask us how a water softener can help. I appreciate his attention to detail, and his personable service." Their service was horrible! After all is said and done they offered to match prices. ... Very quick service and would highly recommend! [1], In addition to water heater rentals (and sales in some areas), Reliance sells, rents, installs, and maintains furnaces and air conditioners. Reliance Home Comfort™ has been installing and servicing HVAC (Heating, Ventilation and Air Conditioning) products in residential homes for over 50 years. Whether you’re looking for plumbers in Winnipeg, plumber in Edmonton, or plumber in Calgary, we’ve got these and many other major markets across Canada covered. ... The entire new on demand hot water tank job was done in less than half a day and i was really happy with his job and it also make my day go by stress free as well. Catherine WInnipeg, service man is very professional courteous and did a fantastic job we will continue to highly recommended this company to family and friends" A helpful guide for everything you need to know about your home’s heating needs. I will definitely be canceling all services with them and recommend that you do the same. Woke up this morning without hot water. We had a water heater replaced. Joe was very helpful in explaining the problem with our air conditioner. The service rep. was knowledgable and very professional. Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. Thank you for the wonderful service! That's the cost of four furnaces only to come out without even owning it, and the unit is 8 years old to boot. Our expert Home Comfort Advisor will help you: We work with top name brands including: SmartAir™, Amana®, Carrier®, Goodman®, Rheem®, Rinnai®, Viessmann®, Weil-Mclain®, Bosch®, and Nest®. I believe in the Reliance philosophy and approach toward excellence in customer service – from detailed and dedicated installation quality, to some of the best warranties and guarantees in the industry – working for such a great company has given me the personal strength to work with customers in a transparent and honest way – open to answer any questions knowledgeably and with ease, knowing I’m working for a brand that stands behind its products. Glad I had other quotes before theirs to avoid being swindled.Reliance seems to be mostly a call-centre coordinating a lot of small shops. Even though you pay for a protection plan that is supposed to be 24/7, it's not. We have implemented…", Verified by Business .css-9g3rm2{width:18px;height:18px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(0,115,187,1);}.css-9g3rm2::before{position:absolute;display:block;left:0;}.css-9g3rm2::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-9g3rm2 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, Reliance Home Comfort is where homeowners in Cambridge go to for their HVAC, water heater, water purification, and plumbing needs.

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